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Privacy Policy
Last updated: 18/09/2025
This Privacy Policy describes how AUN Fragrances (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.aunfragrances.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” means any user of our Services, whether as a customer, visitor, or other individual. “Personal information” refers to information that can be used to identify you.
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we will post the updated version on this page, update the “Last updated” date above, and take any steps required by law.
Information We Collect
1. Information You Provide Directly
When you interact with our Services, we may collect:
Contact details: your name, billing and delivery address, email address, and phone number.
Order details: products purchased, quantities, and order history.
Payment information: processed securely by third-party payment providers such  Stripe, PayPal, Klarna, Clearpay, Google pay and Apple Pay. We do not store your full card details.
Marketing preferences: your email address and preferences when you sign up to receive promotional emails.
Customer support information: details you provide when contacting us.
2. Information Collected Automatically (Usage Data)
When you use our Site, we may automatically collect:
Device and browser information (e.g. IP address, operating system, browser type).
Interaction data (e.g. pages visited, items added to basket, time spent on site).
We use cookies, pixels, and similar technologies to collect this information.
Google Consent Mode: Our Site uses Google Consent Mode to respect your cookie preferences.
If you accept analytics/advertising cookies, Google tags function normally.
If you decline, anonymised “cookieless pings” are used to provide aggregate performance data without identifying you.
3. Information From Third Parties
We may also receive information from:
GoDaddy (our website and hosting provider).
Payment processors (e.g. GoDaddy Payments, Stripe, PayPal) for transaction confirmation.
Advertising partners (e.g. Google, Meta) to deliver and measure ads, depending on your consent choices.
Email marketing providers if you subscribe to our newsletters.
How We Use Your Personal Information & Legal Basis
We use your data for the following purposes:
To fulfil orders: process payments, deliver products, handle returns. Legal basis: Contractual necessity.
To communicate with you: order updates, customer support. Legal basis: Contractual necessity; Legitimate interests.
Marketing (if applicable): We may send text messages, email newsletters and promotions. We will only send you marketing communications if you have actively opted in (for example, by ticking a box or signing up to our mailing list). You can unsubscribe at any time using the link in our emails or by contacting us directly.
 Legal basis: Consent (withdrawable at any time).
Fraud prevention & security: detect and prevent misuse or fraud. Legal basis: Legitimate interests.
Legal compliance: meet obligations for tax, accounting, or regulatory requirements.
Legal basis: Legal obligation.
Cookies & Tracking Technologies
Our Site uses cookies and similar technologies. Non-essential cookies (such as analytics and advertising cookies) are only set if you consent via our cookie banner. Essential cookies, which are needed for the site to function, will always be active.
We use cookies and tracking technologies to:
Run and secure our website (essential cookies).
Analyse site traffic and performance (analytics cookies).
Provide personalised ads and marketing (advertising cookies, subject to consent).
Managing cookies: You can adjust cookie settings via our consent banner or your browser. Blocking cookies may affect site functionality.
How We Share Your Personal Information
We may share your data with:
Service providers: GoDaddy (hosting, platform services).
Payment processors: Woo Payments, Stripe and PayPal.
Delivery providers: Royal Mail, Click & drop to ship your orders.
Marketing and analytics partners: e.g. Google, Meta, subject to your consent.
Authorities and regulators: if legally required.
Corporate transactions: if our business is sold or merged.
We never sell your personal information.
Third-Party Websites and Links
Our Site may include links to external websites, including perfume brands and retailers that inspire some of our fragrances. These links are provided for reference and informational purposes only (for example, to show the retail prices of luxury fragrances).
Please note:
We do not control these third-party websites and are not responsible for their privacy practices, content, accuracy, or security.
If you choose to visit a linked website, your use of that site will be governed by its own privacy policy, terms, and conditions.
We encourage you to read the privacy and security policies of any third-party websites you visit before providing them with your personal information.
Please note:Â The inclusion of these links on our Site does not mean that we endorse or have any official association with those third parties – for more details on this, see our Disclaimer on www.aunfragrances.com.
Data Retention
We keep your personal information only as long as needed:
Orders: at least 6 years (legal/tax purposes).
Marketing: until you unsubscribe.
Analytics: according to provider policies (e.g. Google Analytics default 26 months).
Security
We use appropriate security measures to protect your data. While no system is 100% secure, we work with trusted providers (GoDaddy, Stripe, PayPal) to safeguard your information.
Your Rights Under UK GDPR
You have the right to:
Access your personal data.
Correct inaccurate data.
Request deletion of your data (subject to legal requirements).
Restrict or object to processing.
Withdraw consent (for marketing or cookies).
Request data portability.
To exercise your rights, contact us at: info@aunfragrances.com.
If you are not satisfied with our response, you may complain to the Information Commissioner’s Office (ICO) atwww.ico.org.uk.
International Data Transfers
If we transfer your personal data outside the UK, we ensure it is protected by recognised safeguards (e.g. adequacy regulations, standard contractual clauses).
Children’s Data
Our Services are not intended for children. We do not knowingly collect their data. If you believe a child has provided us with personal data, please contact us to request deletion.
Contact Us
For questions or to exercise your rights, contact us:
AUN Fragrances Email: info@aunfragrances.com
Address: 89 Greenfield Avenue, WD19 5DG
Under UK data protection law, AUN Fragrances is responsible for deciding how and why your personal information is collected and used. We act as the “data controller” in relation to the personal information we handle through www.aunfragrances.com
