AUN Fragrances FAQ background

FAQ's

Answers To Your Questions

Fragrances & About AUN

What does 'inspired by' mean?

Our perfumes are independently crafted blends, drawing inspiration from popular niche and designer fragrances, with some featuring our own unique twists on familiar scent profiles. Rather than exact replicas or copies, each fragrance is thoughtfully developed as an interpretation or creative reimagining, reflecting AUN’s own character, craftsmanship and commitment to quality.

What makes AUN Fragrances different?

At AUN Fragrances, we focus on niche-inspired creations crafted with the highest standards of quality. Every perfume is made at Extrait de Parfum strength, offering richness, projection, and lasting presence. We use premium, high-quality raw materials expertly blended with premium-grade organic alcohol, ensuring depth and elegance in every scent. All of our fragrances are also vegan and cruelty-free, so you can enjoy the world of niche perfumery without compromise.

How long do AUN fragrances last?

Every bottle is crafted at Extrait de Parfum strength, with over 30% fragrance concentration for exceptional depth, intensity and long-lasting presence. Many of our customers tell us our fragrances last all day — if not for days! Explore our reviews and see for yourself.

How are they so affordable?

Our fragrances are affordable because we focus on what truly matters—the juice inside. By skipping the heavy costs of designer branding, celebrity marketing, and luxury packaging, we’re able to craft high-quality, long-lasting perfumes that capture the essence of your favourite scents at a fraction of the price. At AUN Fragrances, you get premium quality without the premium price tag.

Are your fragrances vegan and cruelty-free?

Yes. AUN Fragrances are vegan and cruelty-free.

Fragrance Care & Application

How should I store my perfume?

To maintain the quality of your fragrance, keep it away from direct sunlight and heat. Store in a cool, dry place to ensure the scent remains fresh and long-lasting.

How should I apply my perfumes?
  • Apply after showering → fragrance clings best to clean, warm skin.

  • Moisturise first → use an unscented lotion or light petroleum jelly to help lock in the scent.

  • Target pulse points → wrists, neck, behind the ears, and inner elbows for maximum projection.

  • Stay hydrated → well-hydrated skin naturally holds fragrance longer.
Can I spray them on clothes?

Our perfumes contain a high oil concentration to ensure longevity. As with all luxury fragrances, we recommend applying primarily to skin. While many people do spray on clothes for extended wear, please do so with care and at your own discretion, as delicate fabrics may stain.

Orders, Returns & Exchanges

Can I cancel or amend my order after placing it?

We understand that plans can change. If you need to cancel or amend your order, please contact us as soon as possible at info@aunfragrances.com. We'll do our best to accommodate your request before your order has been dispatched. Once dispatched, changes may no longer be possible.

Do you offer exchanges?

We do not currently offer direct exchanges. If you would prefer a different fragrance, you can request a return where eligible and place a new order for your preferred scent.

This does not affect your statutory rights if an item is faulty, damaged or not as described.

What is your returns and refunds policy?

If you wish to return a fragrance, please contact us at info@aunfragrances.com within 14 days of delivery.

Fragrances should be returned unused, in their original packaging and in a clean, resaleable condition. All returns are subject to inspection by the AUN Fragrances team.

We do not offer additional returns solely because a fragrance does not suit your personal preference. 

Customers are responsible for return postage costs for change-of-mind returns, where applicable. We recommend using a tracked delivery service, as we will not be responsible for items lost in transit when being returned to us.

For full details, including eligibility, return postage and refund procedures, please refer to our Returns Policy.

What if my order arrives damaged, incomplete or incorrect?

We take great care in preparing and packaging every order to ensure it reaches you in perfect condition. However, if your fragrance arrives damaged, an item is missing, or you have received an incorrect product, please contact us at info@aunfragrances.com within 3 days of delivery, where possible.

When contacting us, please provide your order number, a brief description of the issue, and clear photographic evidence where applicable.

Please retain all products, bottles, and original packaging until our investigation is complete and we have advised you otherwise, as these may be required to assess and resolve your claim.

Once we have reviewed the information provided, our team will investigate the matter and arrange an appropriate resolution as quickly as possible.

Do you ship internationally?

We currently only deliver within the United Kingdom.

How long does it take to receive my order?

We aim to process and dispatch all orders within 2 working days. Once dispatched, delivery typically takes 1–2 working days with Royal Mail Tracked 24 or 2–3 working days with Royal Mail Tracked 48. Delivery times are estimates and may vary.

How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information. You can use this to follow your parcel's journey through Royal Mail.